It’s been said that in the first seven seconds of a customer or client meeting you, they’ll make 11 impressions about you. Make them positive impressions with our 10 quick tips to building positive rapport.
A common error made by many health and fitness professionals when meeting new or prospective clients is failing to recognize the level of rapport desired by that individual. We are often too quick to jump to investigating their health and exercise goals without building a foundational level of rapport. Unfortunately, rapport is not often a strong point for personal trainers. Initially, new clients want to know you truly care rather than how much you know about fitness – their expectations already included that you are knowledgeable.
Sourece : https://blog.nasm. org/fitness/10-tips-for-a-positive-first-impression-building-client-rapport
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